At Pgu Spark, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

• Place an order on our website
• Subscribe to our newsletter
• Contact our customer service team
• Participate in surveys, contests, or promotions

The information we collect may include:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely by third-party services)
• Order history and purchase preferences

We may also collect non-personal information automatically when you use our website, such as:

• IP address, browser type, and operating system
• Browsing behavior on our website (pages visited, time spent, etc.)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support
• Send you order confirmations and updates
• Communicate promotional offers, newsletters, and other marketing messages (you can opt-out at any time)
• Improve our website, products, and customer experience
• Prevent fraud and ensure the security of our site

3. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:

• Processing payments securely
• Shipping and delivering your orders
• Managing email communications and marketing campaigns
• Analyzing website performance and user behavior

These third-party service providers are required to protect your information and only use it in accordance with our instructions.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. Cookies help us track visitor behavior and remember your preferences, such as items in your shopping cart.

You can manage or disable cookies in your browser settings. However, disabling cookies may affect the functionality of our website.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of your information.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request that we restrict or stop processing your data in certain circumstances

To exercise your rights, please contact us at privacy@pguspark.com.

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@pguspark.com.